Charlene made sure we understood every part of the process, there was not a single document we signed that she didn’t ensure we knew what we were signing. Additionally she gave us all the available options to pick the mortgage that was best for us. She was always available for questions, and it felt like she was legitimately invested in us and looking out for us.
Charlene is fantastic! As a new home buyer, she was a great resource for answering questions and explaining things that are involved in the home buying process. She was very helpful and I can’t thank her enough!
Charlene was available and quick to respond during the most intense moments of the home buying process. She answered questions night and day and was flexible and accomodating with the many requests we made.
Very responsive and coordinated quickly with the settlement company.
Prompt, open communication and accessible when needed.
The team was great and was available whenever I called.
She was very responsive. She walked us through every step and made the process extremely easy.
Charlene is a true professional! She made the process as smooth as possible. I was updated along the way which made the process take less time. I received the best terms possible.
Charlene was there to answer my question no matter what time of day and she did it in a timely manner.
Charlene is amazing. She has a wonderful personality and very caring. She was always there when I needed her.